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It is of extreme importance to Winner Poker that the trust and confidence of our members is earned. This is a central goal here at Winner Poker and it is the key to our success. Our aim is to provide the poker players with a feeling of comfort at our tables day in and day out. Winner Poker utilizes true random number generators in order to ensure total game integrity by providing our members with real-time on demand transactions and hand histories from within the poker gaming software to protecting and securing the privacy of our members with 128-bit SSL technology. A combination of statistical analysis tools and expert vigilance has been put in place to provide the industry's most effective security against player collusion.
The employees of Winner Poker, Winner Poker related companies and third party agencies, along with their relatives, are forbidden from opening a Player Account or otherwise entering and playing poker on the Winner Poker Website.
Due to security reasons Winner Poker has the right to request that players provide official documents to prove that he/she is the rightful account holder. The documentation that may be required includes: a copy of the front and back of the player's registered credit card, an identification card, a confirmation deposit form, and proof of address. Please take note that we will ask for these documents on the occasion of your first withdrawal.
Winner Poker operates a combination of automated and human monitoring tools to locate and prevent any irregular play patterns or situations of collusion between players, thus enabling fair gaming and a pleasant, honest poker environment. Advanced algorithms that are designed by veteran poker professionals and industry experts are set to trigger the system should any such patterns be identified. All gaming activity - every card, hand, move, win, loss, etc. - is recorded by the system to assist in any future investigation. Player collusion is an act that all players detest. Collusion is a form of cheating whereby two or more players work together to gain an unfair advantage over other players. Winner Poker has enlisted the services of a team of veteran Poker players who utilize a sophisticated monitoring system that automatically detects suspicious play patterns in the Poker tables. Winner Poker players using Playtech's software can be assured that the game includes a sophisticated suite of analysis tools that is used extensively by the Collusion detection team, and these tools, together with trained observers/surveillance executives working 24 hours a day and 7 days a week, will keep cheats where they belong – far away from your game play!! If there are any cheats out there - we are following your every move and we will not hesitate in excluding you from the game. Furthermore, we will provide other operators with your name. Winner Poker will always adopt an 'innocent until proven otherwise' policy. We trust our intricate play-pattern analysis and coverage of game behavior to provide us with the necessary information needed to arrive at accurate conclusions. Depending upon the seriousness of the overall findings, players may be asked to provide valid explanations for their suspicious behavior or, in more extreme cases, we reserve the right to bar players from the site.
Actions against Collusion and Fraudulent Activity
Winner Poker is absolutely committed to keep cheaters away from our site, in order for our players to enjoy their poker games. It will be our firm policy to deal in the most determined and severe ways available with any individual or group of individuals who threaten or attempt to affect the game to the detriment of others in this way. Any information that is gathered about known cheats, colluders or others guilty of fraudulent activity will be shared with other on-line gaming sites and, where appropriate with regulators and government authorities in the jurisdiction of the player(s) involved. Innocent players, who are the victims of such activity, will be treated with sympathetic concern. We do encourage any player who believes that he/she has been cheated, to report the offender (in complete confidence). We have complete records and a history of every hand, and such records can be easily accessed and reviewed by the player. To conclude, to all of you planning to or already enjoying playing our games, we wish you the best of luck and we can guarantee, with complete confidence, the fairest game possible.